Ethos Technology Blog

Welcome to the Ethos Technology blog; home to the nerds, techies and geeks of Ethos Tech (on the rare occasion that they're allowed out of their boxes...).

A typical customer conversation...

A typical customer conversation...

In today’s blog I wanted to run you through a typical customer conversation that I’m sure many of you are familiar with.

Background:

Bloxham Mill provide serviced office solutions to over 200 UK based companies. They offer a broad portfolio of services and wanted to expand their DC offering to provide an infrastructure service to their clients.

The initial meeting between Ethos Technology and Bloxham Mill to identify their storage requirements started off as they often do:

Me: “How much data loss can you (and/or your clients) tolerate during a DR?”
Client: “Pretty much zero”
Me: “What performance do you need?”
Client: “Really fast to support some of the requirements, less fast for others”
Me: “How much storage do you need?”
Client: “A little bit to begin with but if things go well with the service, lots”
Me: “What storage protocols do you need to support”
Client: “Erm, all of them?”
Me: “What’s your budget?”
Client: Feels around pockets for loose change…

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Legal IT Backup Solutions

Legal IT Backup Solutions

Following on from my previous article on how Cohesity can help in legal IT and inspired by a similar article I read about the nightmares IT teams have within legal when asked for a file restore from backup!

Whilst supporting legal firms I have restored my fair share of files, folders, emails, databases and many more data types across varied solutions and media. The anxiety builds quickly as this is normally requested by a PA but you are fully aware there is a Partner/Solicitor behind the request that requires the restore like yesterday; normally as part of a matter they are working on. Nine times out of ten the file has been deleted by the someone involved in the matter but this conversation will never be discussed! This is also a no go area when explaining the time it will take to request and receive the tapes from store, catalogue them, find the file and restore it! This also doesn’t include if it was backed up on a previous retired tape drive or backup solution.

Then while you are requesting the tapes you get the dreaded call or email from the Partner asking for an update and then scheduled hourly updates until the data has been restored; no pressure!

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How Cohesity can help in Legal IT

How Cohesity can help in Legal IT

I have worked within Legal IT for many years and since I have been introducing new technologies into the UK & EMEA I look back at some of the issues I have been asked to find a solution for in previous roles. I only wish that a solution such as Cohesity was available while I was an engineer! This would have made my life so much easier while also reducing costs of licencing and complex multi-vendor solutions.

There are so many use cases to list were Cohesity can solve problems that today’s IT teams face. Cohesity is an appliance based solution that comes packed with features and is a pay as you grow model that scales infinitely.

I have listed some brief legal use cases that Cohesity can be used for. Cohesity is so versatile that it is not restricted to these use cases and can be used for many more.

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Introducing EthoScale, the first offering from the EthoSystem suite of turn-key, next generation DC solutions.

Introducing EthoScale, the first offering from the EthoSystem suite of turn-key, next generation DC solutions.

The flexibility that the new breed of Data Centre technologies offers is game changing. Designed and implemented intelligently they deliver on the promise of an application centric foundation which scales out and in as business requirements demand, and where policy is abstracted from the complexities of the underlying technology.

Sometimes though, flexibility can be both a blessing and a curse.

During my career I've experienced all aspects of infrastructure solution delivery. I've worked in many roles and partnered with Vendors both new and old. I've delivered and been delivered to. Whilst it's not rocket science (I've done a bit of that too!) there are a number of mistakes which I see repeated time and again, most of which could be avoided by the adoption of some fundamental principles.

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The Changing Infrastructure Landscape

The Changing Infrastructure Landscape

Considering how much I like the sound of my own voice, it may surprise readers to know that this is my first technology blog. It didn’t take long for me to decide that some thoughts on Software Defined Data Centre and the changing infrastructure landscape would be the subject of the first entry; after all, it’s Ethos Technology’s raison d'être (four lines in and already I’m sounding pretentious?!).

I’m continually surprised by how often tech vendors and analysts get caught up in debating what does or does not constitute ‘true’ software defined, whether it be networking, storage or something else; in my opinion this misses the point of what we’re trying to achieve with the next stage of data centre evolution. At the heart of the matter is a desire to move away from the stitching together of discrete, monolithic systems to distributed architectures; from imperative to declarative models of policy definition. There will always be a combined hardware and software element, where the line between them is drawn is largely arbitrary; the key is that a solution abstracts policy and requirement from the complexities of the underlying technology.

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