Imagine if you are suddenly no longer able to access your company's system, and you realise that this could be related to a problem with your data storage. You don't know what to do, and you don't even have time to solve it. You just need everything to work again as soon as possible, because otherwise all the work you've been doing in your business can be lost, delayed and generate a general panic. What you would need in such a case is fast and efficient support like Cohesity Support.
Having support from your provider is essential. We know that in the everyday's rush, we are very busy with tasks, and we don't have time to waste waiting for someone to come and solve the problem of the software or hardware we use, much less we can try to solve it ourselves. Cohesity offers 24/7 support to its users, avoiding any headaches and solving any problem efficiently.
In addition to being a Cohesity user, you also have:
- Access from anywhere
- Flexible contracts
- Release Access
- Response Time Guarantee - Initial response time for a P1 error is one hour. Two and four hours for P2 and P3.
- Parts Delivery - Get the parts you need when you need them, from hours to the next business day.
Contact us to learn more about Cohesity and how to get support for your services.